Quality Interactions® Introduces a New Patient Decision Support Tool For Cross Cultural Care
Boston, MA (Manhattan Cross Cultural Group, Inc) – March 31, 2010; Manhattan Cross Cultural Group is now offering a special introduction to the Quality Interactions® Patient Decision Support Tool for small healthcare organizations at http://www.qualityinteractions.org/index.new.html. This one-of-a-kind online resource allows healthcare organizations to access valuable information related to cross-cultural care to care for diverse patient populations at time of service.
Quality Interactions® is a series of cultural competency training tools from CE-accredited programs to an online decision support tool that highlights the key elements of the nationally recognized, cross-cultural curriculum published by Drs. Betancourt, Green and J. Emilio Carrillo in the Annals of Internal Medicine (Cross-Cultural Primary Care: A Patient-Based Approach. Ann Intern Med. 1999;130:829-834). The patient-based approach is centered on the idea that the patient themselves is your best source of information about their own cultural perspective versus learning a set of cultural traits and characteristics about a particular race or ethnicity that in turn, could lead to more stereotyping.
Quality Interactions® is built with e-learning technology, which is time-flexible and allows the clinician or healthcare employee to move at his/her own pace, at a time that is convenient for them. In addition, there are numerous additional resources such as quarterly e-newsletters and the Decision Support Tool that allow an organization to embed good culturally competent practices into the delivery of high quality care. The Quality Interactions® portfolio of training resources has been utilized to train over 20,000 healthcare professionals around the country.
New pricing discounts are now available at http://www.qualityinteractions.org/index.new.html for healthcare organizations seeking these important resources including health plans and hospitals needing to meet new state and accrediting standards. Quality Interactions® has programs targeting different populations within a healthcare organization including physicians, nurses, healthcare staff and customer-facing employees. The Decision Support Tool offers important content for how to care for diverse patient populations, language and interpretation, cross-cultural care by clinical discipline, as well as information on health beliefs as it relates to different ethnic origins and religions.
About Manhattan Cross Cultural Group:
Manhattan Cross Cultural Group is a training and research organization committed to improving health care to diverse patient populations and eliminating health disparities.
MCCG Contact
Tessa G. Misiaszek, MPH
Chief Operating Officer
Manhattan Cross Cultural Group
PO Box 273
Marshfield Hills, MA 02051
978-807-1058
tmisiaszek@qualityinteractions.org
