CME-CE Accredited Courses Online

The instructional format is designed to quickly and effectively teach clinicians how to:


cross cultural framework
  • Identify cross-cultural issues
  • Conduct a culturally competent history and medical examination
  • Work effectively with interpreter services
  • Identify the impact of cultural issues on medical decision-making
  • Effectively explain a patient's diagnosis and management options
  • Negotiate a treatment plan that improves patient cooperation

Quality Interactions® programs contain the following components:

(Please place mouse over the links to check out these features.)

Introduction and Cultural Competence Q & A

Interactive Cases

Personalized Feedback and Review

Pre- and Post- Tests



Introduction and Cultural Competence Q & A

Reviews the business, medical and legal reasons why cultural competence in health care is an essential professional skill set. Summarizes the patient-based approach to cross cultural care taught in this course.


Interactive Cases

Designed to develop cross-cultural knowledge and communication skills that can be applied in any health care setting, with patients from any cultural background.


Personalized Feedback and Review

Reinforces key concepts and skills. Gives participant individualized feedback.


Pre- and Post- Tests

Assess mastery of specific knowledge and skills presented in the course.

Contact us if you are interested in learning more about ways we can provide cultural competency training for your organization utilizing the Quality Interactions E-Learning Program.

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View a demonstration of Quality Interactions, narrated by one of the developers of the program Dr. Alex Green.